Position Overview
Location: Benavides, Prov. Buenos Aires, Argentina.
Role
The Service Coordinator & Business Developer is the strategic link between Kärcher Argentina, its customers, and service partners. The role is focused on ensuring Service Excellence by managing a high-performance Service Dealer network and expanding market coverage to achieve sustainable and profitable growth.
Key Responsibilities
Primary Interface: Act as the main point of contact for customers and Service Dealers, ensuring seamless communication and resolution of service needs.Performance Oversight: Monitor Service Level Agreements (SLAs), repair quality, and technical response times of external partners.Quality Control: Conduct regular audits and quality checks of service partners to ensure compliance with Service Excellence standards.Expansion: Research, recruit, and develop new Service Dealers throughout Argentina to ensure nationwide t...