Maintain the company’s brand reputation and business ethos in a consistently professional manner.
Conduct an average of ten client calls per day and ensure that a weekly call report is completed and submitted to the Sales Manager.
Complete and maintain a client call planner on a rolling four- to six-week cycle.
Monitor sales performance and gross profit activities.
Customer Relationship Management
Complete written service reports for clients where required, discuss them with relevant stakeholders, and submit copies to the Sales Manager.
Complete laundry load count and calibration reports, ensuring all information is accurately recorded on the relevant Excel spreadsheets to support costing forecasts.
Ensure staff training is conducted for all clients and that all related administrative requirements are comple...