Position Overview
About the Role
At Porsche Centre Tewkesbury we have a very exciting opportunity to join our team as a Service Team Leader.
This is a new role for our team, so we are looking for an established Team Leader or Deputy Service Manager who has experience of leading a Service team in the automotive industry.
This role is 42.5 hours per week and attracts an OTE of £45,000.
Job Opportunity
Key responsibilities:
Assist the Service Manager in the day-to-day running of the department and lead by example to deliver a consistent strong performance by motivating the service team.
Seeing customers to support and help the efficiency of the front desk.
Effectively train, mentor & coach Service Advisors to ensure we are providing the highest standards of customer service Ensuring customer satisfaction with work carried out and advising of future service or repair priorities.
Achieve both the business and manufacturer KPIs for performance leading.