Coordinate daily service schedules and assignments for Power and Thermal field engineers, including planned preventive, dispatch, and corrective works on customer site.
Support Asia Service Administration (Manila) by preparing and submitting service transaction requests, follow-up on processing status, and ensuring timely data updates in ERP/CRM.
Execute accurate and timely entry of service orders, work completion records, time sheets, and related transaction documents in the company systems.
Verify and prepare service paperwork for invoicing (, work confirmation, time logs, service codes) and escalate discrepancies to Finance / Service Admin Lead (note: quotation preparation is not in scope).