Service Support

The Service Support performs the full range of operations duties including supervising the staff at the direction of the Service Manager and/or Assistant Service Manager. The Service Support must fill in for all non-officer positions such as Service Representative, Financial Sales Representative, Vault or Merchant Services Representative.

Essential Duties and Responsibilities

• Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job.
• Processes levies and subpoenas.
• Performs certifications.
• Interviews customers to obtain information and explain available financial services such as savings and checking accounts, Individual Retirement Account, Certificates of Deposit, savings bonds, and securities. Rents safe deposit boxes.
• Types account information obtained from customer on record card or form, and enters into computer.
• Answers customer q...