Be part of a dynamic Science & Medical company Attractive Benefits POSITION SUMMARY The Service Support Executive provides administrative and operational support to the Service team to ensure
smooth coordination of maintenance, repairs, installations, and excellent customer service
for scientific equipment. RESPONSIBILITIES . Prepare service
quotations, contracts
, and related documentation .
Coordinate
preventive maintenance
schedules
,
breakdown calls
, and
service requests .
Follow up
on service jobs to ensure timely completion and customer satisfaction .
Generate
reports and maintain accurate service records and databases .
Liaise
with customers, service engineers, vendors, and principals on service matters .
Support spare parts ordering
, inventory tracking, and warranty administration . Utilize Microsoft Office tools to prepare reports, spreadsheets, and service documentation . Leverage SAP/SAGE systems, when applicable, to...