Lead and promote a healthy and safe work environment, ensuring compliance with all safety standards and policies.

Facilitate pre-job, mid-job, and post-job reviews to ensure safety and quality at every stage.

Manage and measure technician productivity, ensuring efficient allocation of manpower and resources.

Conduct performance conversations and provide regular feedback to help technicians grow and excel.

Maintain high standards with daily time and service reports, cross-over reports, and field-to-shop transfers.

Determine appropriate tooling for jobs and navigate the warranty process with expertise.

Review inspection findings and ensure adherence to standard operating procedures.

Monitor shop floor operations to ensure safety and quality standards are met.

Engage with technicians to resolve ...