Service Supervisor - (Location: CDMX/Guadalajara) page is loaded## Service Supervisor - (Location: CDMX/Guadalajara)locations: Mexico - Apodacatime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: June 30, **** (30+ days left to apply)job requisition id: R*******Responsibilities:*** Provide first-level remote technical support to customers.
* Provide remote and/or on-site technical support to service technicians.
* Diagnose hardware, software, and operational issues in dehumidification equipment.
* Act as the main point of contact for technical clarifications between the factory and local operations.
* Process and manage equipment warranty claims.
* Validate and implement control updates on equipment with direct factory support.
* Prepare service documentation and reports.
* Ensure compliance with safety standards and company policies during on-site operations.
* Perform service and corrective actions on equipment when required....