Position Overview
- Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings.
- Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up
- Manage and operate POS systems, including all card and cash transactions
- Assist in taking guest orders, recommending menu specialties, and upselling promotions
- Check and ensure bills’ accuracy before printing it for guests.
- Balance cash floats at the start and end of each shift, maintaining financial integrity.
- Set up tables and service areas according to SOP
- Assist in clearing tables and dishes from the dining area and side stations
- Support the team and attend to guest inquiries/feedback politely and professionally
- Assist in beverage preparation and support daily kitchen operations.
- Follow and ensure appropriate personal h...