About the role

The Service Strategy and Operations Manager, CHVAC North Asia, is accountable for advancing the service business growth agenda by translating regional strategies into actionable operational plans, effective governance, and robust performance management frameworks. Serving as a crucial link between strategic intent and execution, this role collaborates closely with Service, Sales, Operations, Digital, Finance, and Regional teams to strengthen lifecycle service capabilities, profitability, and scalability across North Asia.

Additionally, this position plays an integral part in steering service business transformation and promoting operational discipline within CHVAC SVC China. Key responsibilities include executing MAU Transformation initiatives, managing service pipelines, and driving improvements in the operational efficiency of business strategies. The incumbent will act as a primary liaison between SVC teams in China and both AME and Global Service orga...