Position Overview
**Job Title: Service Specialist**
**Job Description**
As a Service Specialist, you will be responsible for monitoring customer requirements through MRP or similar activities. You will analyze MRP data to place order requirements with Purchasing, ensuring timely delivery of needed products to our customers. You will determine customer requirements and expectations to recommend specific products and solutions, and initiate blueprint reviews to support this activity. When applicable, you will recommend alternate products based on cost, availability, or specifications. You will accurately process customer transactions such as orders, quotes, or returns, and coordinate with Purchasing to obtain accurate information from vendors relating to shipment dates and expected delivery dates.
**Responsibilities**
+ Monitor customer requirements through MRP or similar activities.
+ Analyze MRP data to place order requirements with Purchasing.
+ Determine customer requirem...