Proactively visit customers to identify opportunities to maintain the installed base up to date by offering solutions from the GEA Portfolio.
Prepare and follow-up on commercial proposals for spare parts, service level and maintenance agreements, health checks, upgrades and retrofits.
Execute the GEA Service strategy and GEA Service sales plan in close collaboration with the team.
Provide support to Customers on technical clarification of the requirement, acting as a key interface between Sales, Service and internal stakeholders.
Manage warranty cases in coordination with internal departments and factories.
Support maintenance planning activities and spare parts identification for service agreements.
Handle order confirmations, ensure accurate processing and follow-up on deliveries to ensure on-time delivery.
This role will act as a key interface within a fast-growing organizatio...