**Job Description Summary**

**Job Description**

**Responsibilities** :

Customer service

+ Respond to customer requests for quotes regarding service activities (spare parts, framework agreements and amendments, assembly, upgrade, digital monitoring, repair services, etc.)
+ Propose innovative solutions to the client for the operation of their positions.
+ Prospect through assessments, performance reviews, and client meetings at their sites and headquarters
+ Increase/develop the services business through a business plan.
+ Manage the KPIs of the customer account (Order Intake, Budget, Win Rate, Hit Rate, etc.)
+ Ensure milestone reviews of major accounts with the client (technical & commercial)
+ Share and conduct lessons learned on challenges

Internal monitoring

+ Manage the tenders of major accounts as a Bid Manager
+ Ensure the recording of opportunities in the commercial tool (Salesforce) and the follow-up of...