Position Overview
Job TitleService sales Engineer
Job Description
Main tasks and responsibilities:
- Ability to understand the system flows and customer process for simple to complex parcel and Warehouse sortation systems.
- Team up with Service contract managers and Service development managers to understand operational hours and installed base.
- Coordinate with various stakeholders for gathering information high level controls and IT hardware of the system
- Prepare the overview of the Assets of the system based on the installed base reports.
- Prepare and generate the quick references for Mechanical, Electrical and Control Equipment.
- Prepare and generate the quick reference for Third party Items sold and installed on the site.
- Prepare and generate the quick refences for IT hardware and Software.
- Needs to create customer‑specific Life‑Cycle Plans (LCPs) that translate installed bas...