Position Overview
In This Role, Your Responsibilities Will Be:
The Service Sales Engineer role will handle various post sales opportunities like generating spares opportunities, framing Annual Maintenance contracts, Framing rate contract for spares and man-day service, Shutdown jobs, Offshore contracts for field products. Overall responsible of MSOL LCS Business Growth in South India. Help customer to select spares / Services according to the installed base, taking into consideration the customer’s lead-time and budgetary requirements. Pro-active follow-up of quotations with the goal of getting the order at the earliest. Respond to customer’s commercial and technical questions (phone and e-mail) within reasonable time. Verify that purchase orders are in accordance with the offered financial and technical proposal and resolve any issues that occur during the order cycle. Maintain accurate and complete records in CRM and other tools as required.