JOB ROLE: Service Revenue Manager

REPORTING TO : Head - Consumer Care

BU/ DIVISION: Consumer Care

JOB PURPOSE: Develop and manage revenue streams through service channel

KEY RESPONSIBILITIES

1. Revenue Growth & P&L Ownership

• Own service revenue targets and profitability across regions / categories.
• Drive YoY growth through service contracts, AMCs, spare parts, upgrades, and new service models.
• Manage margins, cost structures, and productivity of service operations.

2. Business Development

• Identify and onboard new service partners, enterprise clients, and strategic alliances.
• Develop new monetization opportunities across installed base and lifecycle services.
• Expand footprint in untapped markets and customer segments.

3. Service Attitude & Cu...