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⏰ Full-time

Service Representative - Bilingual French/English

Empire Life
Location 📍 kingston, Canada
Posted 📅 June 05, 2026
Work Type ⏰ Full-time

Position Overview

Become a pivotal Service Representative focusing on bilingual support in French and English. Thrive in a hybrid work setup while addressing client service requests and ensuring satisfaction.

This role requires strong communication skills and a passion for helping others. You’ll be part of a Retail Operations team dedicated to providing impactful service experiences. Your responsibilities will include processing applications and resolving issues with diligence and efficiency.

Key Responsibilities:
• Process client applications and requests promptly
• Resolve complex customer problems effectively
• Analyze cases and follow up as needed
• Provide accurate information on procedures and transactions

Requirements:
• Minimum 1 year of experience in an office setting
• Proficient in both English and French
• Familiar with software for word processing and databases
• Strong organizational skills and attention...

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Job Details

Employment Type
Full-time
📊
Category
Human Resources, Other
🏠
Work Arrangement
On-site
📍
Location
kingston, Canada