Flexible Work, Better Balance
We’reSky, Europe’s biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. As part of our close-knit team,you’llenjoy plenty of benefits, plus experiencesyou’llonly find at Sky.
Whatyou'lldo:
‘Eyes on glass’ monitoring of network monitoring tools.Proactivelymonitornetwork performance using CLI and network management tools.
Identifyanomalies and take swift action to prevent service degradation.
Receive inbound calls to the NOC (FE, 3rd parties, suppliers, partners)
Manage inbound / outbound access requests
Triage network faults and alerts raised through Comarch / Sev-One / Spark auto-ticketing
Raise Spark tickets and assign / calloutappropriate supportteams across Group Networks
Triagefixednetwork ...