A prominent banking institution in Pakistan is seeking a candidate for the Service Quality Department focused on enhancing customer support. The ideal applicant will hold at least a Bachelor's degree and possess relevant experience in customer data analytics, quality monitoring, and service improvement strategies. Candidates should be skilled in Excel, Power BI, and data visualization, with a strong understanding of key performance indicators. The position is based at the Head Office in Karachi and applications are due by March 24, 2026.
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