Flexible Work, Better Balance
Your main responsibilities
The Service Operations Manager is responsible for overseeing the company’s activities and functions related to the ongoing repair, maintenance, and retention of all products within our existing portfolio. This role also partners with the General Manager – Service, as needed, to support acquisition and recovery efforts for units outside our portfolio within an assigned geographic area. All responsibilities are carried out with a focus on achieving high customer satisfaction and supporting the region’s strategic business objectives.
Execute the territory operations business plan in support of the region’s financial and non-financial objectives, including the implementation of key operational initiatives.
Partner with the General Manager – Service to develop an operational budget and manage expenditures within approved guidelines, including time and materials, parts inventory, company tools...