Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. SEA & JP Service Operations is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.

As a Service Operations Associate – Intern, you will support the Service Solutions Program Managers with day‑to‑day business operations and project administration, maintain and optimize Standard Operating Procedures, liaise between in‑house and external vendors, and identify process improvement areas.

As a project intern, you will engage in impactful short‑term projects that provide practical experience in a fast‑paced work environment and help you understand your career interests.

• Tool and SOP Utilization: Learn and effectively use internal tools and platforms, applying SOPs accurately to perform dail...