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Responsibilities

• Design, develop, and implement custom applications and modules within the ServiceNow platform.
• Configure ServiceNow applications, including incident management, problem management, change management, and service catalog.
• Develop and manage integrations with external systems using REST and SOAP APIs.
• Work with stakeholders to gather and understand business requirements, translating them into technical solutions.
• Conduct thorough testing of customizations and integrations to ensure functionality and performance meet specifications.
• Create and maintain comprehensive documentation for custom solutions, configurations, and integrations.
• Provide technical support for ServiceNow applications, troubleshooting and resolving issues as they arise.
• Assist with ServiceNow upgrades ...