Description and Requirements

Business Area Description:

The Lenovo Workplace Services serves as a Single Point of Contact (SPOC) for End User Managed Services and delivers comprehensive IT support to Customer’s end users. Integrated with our customer’s IT functions and processes, Lenovo Workplace Services performs end to end support, both locally and remotely on behalf of our customers.

Key Objectives of Position:

Ensure optimal ServiceNow platform performance, governance, and adoption by delivering high-quality implementations, enhancements, and integrations that support IT service management processes, drive automation, and enable continuous service improvement

Day-To-Day Tasks: