Position Overview
Job Summary Auffenberg Dealer Group is looking for a Service Manager to take our customer experience to the next level. The ideal candidate will have experience in the Automotive industry with a successful track record of managing service teams. They will also be responsible for driving customer satisfaction, improving operational efficiency and achieving financial objectives. Compensation & Benefits This a full-time base plus commission position offering a competitive salary of $100,000 to $150,000 per year, depending on experience. Additional benefits include medical, dental and vision insurance; 401(k) plan; paid vacation and holidays; and opportunity for career advancement. Responsibilities • Serve as primary point of contact for service customers • Manage and coordinate appointment scheduling using the Dealer Group's Automotive software suite • Monitor customer wait times, service queues / workflow and repair performance • Motivate and develop service technicians / advisors • Deve...