Overview
Siga leyendo para descubrir lo que necesitará para tener éxito en este puesto, incluyendo habilidades, cualificaciones y experiencia.
Service Manager / Service Transformation (Key Client) - (Only Spanish Residents)
Capitole Madrid, Community of Madrid, Spain
Are you ready to take on a
strategic role
for one of our key clients? This position leads a high-impact transformation, guiding the evolution of services from
Time & Material (T&M)
to
managed services
and
fixed-price projects. This is a unique opportunity to combine
strategic vision, client leadership, and operational excellence, while driving
value and innovation
for a major client in a highly international environment.
What you’ll do
Build strong and lasting relationships as a trusted partner for a key client.
Design, implement, and optimize managed services and fixed-price project models.
Define, monitor, and enforce SLAs, KPIs, an...