Service Manager (SAP Powertrain Applications) required for a renowned automotive company

Remote role

Qualification and Experience

• Bachelor’s degree in information technology, Business Management, or a related field.
• 5+ years of experience in IT service management, preferably in a service manager or similar role.
• Proven experience managing IT service providers and vendor relationships.
• Knowledge of DevOps practices and tools within an SAP context.
• Strong background in service desk operations and incident management.
• ITIL Foundation certification or equivalent is preferred.

Job Requirements

• Technical Skills: Familiarity with IT service management tools and monitoring software
• Analytical Skills: Ability to analyze performance metrics and produce actionable insights
• Leadership Skills: Strong leadership abilities with experience in managing teams ...