Position Overview
We are looking for a motivated, dynamic Service Manager to join our team based in Seksyen U5 Shah Alam. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.
In this role you will be responsible for:
A. Service
- To ensure entire service team completes all monthly services. State of service completion of 100%
- To maintain accurate records of all service vehicles in the branch in relation to:
- To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety
- Ensure all new businesses and installations are completed within 5 working days from the date of service agreement/job confirmation
- Ensure each service team is route‑ridden once every 3 months
- Plans, organizes and prioritizes workload effectively. <...