Service Manager

The Growth Company’s (GC) Connect to Work team have an exciting new opportunity for a Service Manager to motivate and support an operational team to deliver the Individual Placement and Support (IPS) programme, ensure a high-quality programme is delivered with respect and empathy, achieve high performance levels and customer service standards, via effective performance and team management, supporting the Operations Manager in the smooth delivery of the contract and to ensure delivery meets IPS Fidelity Review best practice and contractual compliance standards.

The IPS service helps individuals with health conditions or barriers to employment find and sustain paid work. We provide personalised, one-to-one support, focusing on rapid job search and matching people to suitable roles. We work closely with health services and employers to deliver joined-up, ongoing support, while helping individuals build confidence and maintain their wellbein...