We're looking for someone who will cover the following areas:

• Dealer Development: Coach and support dealers, drive training programs, and onboard new partners for continuous improvement.
• Technical Support: Provide proactive solutions, minimize machine downtime, and ensure efficient case resolution.
• Customer Satisfaction: Champion maintenance contracts, warranty extensions, genuine parts, and telematics initiatives to boost loyalty.
• Warranty & Administration: Oversee warranty accounts, field modifications, and key KPIs for dealer performance and compliance.

What sets you apart:

• Solid technical background (machinery, hydraulics, electrical systems, engines), ideally with a bachelor’s degree in mechanics or equivalent.
• Proven hands‑on experience in aftermarket service, preferably within dealer networks.
• Strong IT and computer skills
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