We are looking for a talented Service Manager to join our team and lead the service department in Kamloops, BC.

**Job Summary:**

Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget.

**In this role, you will make an impact in the following ways:**

+ **Manage operations** to ensure smooth functioning and resolve complex business problems.
+ **Provide constructive feedback** and development opportunities to enhance employee growth.
+ **Lead continuous improvement** by refining processes to meet evolving customer and organizational goals.
+ **Review key performance indicators** regularly to address issues and seize opportunities.
+ **Ensure work volume and quality** meet company standards and achieve customer satisfaction.
+ **Identify trends and initiate changes** to meet goals while maintaining uninte...