Take charge as Service Manager for Bevan Bros. Limited, focusing on plumbing service operations. Manage technician schedules and enhance customer service delivery through leadership and efficiency.
As Service Manager, you will be vital in overseeing day-to-day functions in the Plumbing & Heating Service Department. Your strong leadership skills will support technicians and shop staff while ensuring compliance with safety regulations. You are expected to resolve customer issues swiftly and maintain customer loyalty in this pivotal role.
Key Responsibilities:
• Manage daily plumbing service and shop activities
• Schedule and support service technicians effectively
• Address and resolve customer service concerns
• Ensure safety protocols are enforced during operations
• Track inventory levels and coordinate with suppliers
Requirements:
• Minimum 2 years of management experience preferred
• Experience in plumbing is advantageous
• Strong problem-solving and...