About the Role BYD by 1826 is seeking an experienced
Service Manager (4S Operations)
will lead the
front-of-house aftersales 4S operations
, managing customer interactions, service advisors, and overall service workflow at our first full-scale
4S flagship automotive facility
in Singapore. BYD by 1826 has
sold over 5,000 BYD vehicles to date
and is expecting a
continued growth of 5,000 BYD car sales/year
ahead, this role will oversee and scale the entire aftersales function, including workshop operations, spare parts, warranty, PDI, and body & paint. Current openings for our 4S flagship automotive facility include: General Manager, Aftersales Parts Manager, Aftersales Workshop Manager Service Manager Technician Lead Key Responsibilities Lead and manage Service Advisors and front desk operations Oversee service booking, check-in, job coordination, and delivery Ensure smooth customer journey from intake to vehicle handover Handle customer feedback, complaints...