🚀 We're Hiring: Service Management Sr. Specialist (Level 4)

📍 Location: Manila, Philippines

🕒 Shift: Mid-Shift (3:00 PM – 12:00 MN PHST)

Join a fast-growing US Healthcare organization and play a key role in driving operational excellence through data-driven insights, workforce optimization, process automation, and continuous improvement initiatives.

🔹 What You'll Do:

✅ Develop and maintain KPI dashboards and business reporting tools

✅ Deliver actionable operational insights to support strategic decision-making

✅ Optimize workforce planning, forecasting, and scheduling processes

✅ Design and implement automation solutions using Power Automate, PowerApps, and related tools

✅ Lead process improvement initiatives utilizing Lean, Six Sigma, Agile, and best-practice methodologies

✅ Collaborate with cross-functional stakeholders to improve efficiency and service performance

🔹 What ...