Job Description

Opportunity to shape how Service Management works within this organisation…

Service Management Consultant

£70 – 85k basic

Hybrid – London

Your new opportunity….

Following a strategic refocus on managed services and strong new customer wins, you’ll take ownership of core ITIL practices and make them work in the real world.

As the Service Management Consultant, you’ll:

• Lead and mature Major Incident, Problem, Change, and Release Management.
• Be front-facing with customers, running workshops and strengthening their confidence in our services.
• Support and develop the existing service desk team (no direct reports initially, but plenty of influence).

Your new organisation…

An award-winning applied-innovation business and a top-tier partner of the worl...