Position Overview
Rick Hendrick Chevrolet (Norfolk)Location: 6252 Virginia Beach Blvd, Norfolk, Virginia 23502
Summary: To assist with managing operations of the service department and supervising service department employees. Responsible for assisting with operations, profitability, and customer satisfaction in the service department.
Supervisory Responsibilities: This job has direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Assists Service Manager as neededAnswers technical questions about vehicle problems, warranties, services, and repairsOversees service ordersAssists in diagnosing vehicle problemsMaintains service porter’s duties and responsibilitiesOversees administration of warranty claimsOversees training and supervising of service department employeesWorks with upper management and Human Resources to make service department hiring and d...