📍 Birmingham (Hybrid - 3-4 days on-site)
📅 6-Month Contract

Hays are working in partnership with a local council to recruit an experienced Service Improvement Manager on an interim basis. This role sits within the Council's Finance Directorate, supporting the delivery of key service improvement plans across a range of commercial areas.

This is a dynamic, city-wide role requiring travel across Birmingham to support various commercial services. You will play a pivotal role in identifying opportunities for improvement, enhancing performance, and driving commercial outcomes.

Key Responsibilities:

Work closely with services to identify and capitalise on improvement opportunities, delivering robust improvement plans.
Support service redesign, performance optimisation, and commercial growth across multiple service areas.
Identify barriers to delivery and provide practical solutions to ensure progress is achieved.
Constructively challenge existing pract...