Service Executive - Health Insurance

100% Remote

Work Timings:

Wednesday to Sunday: 9.30 am - 7:00 pm IST (morning shift) OR 2:00 pm - 11.30 pm IST (evening shift)

Monday: 9.30 am - 1.30 pm IST (half day) OR 2:00 pm - 6:00 pm IST (half day)

Tuesday: Full Day Weekly Off

• Review and process health insurance claims in line with the policy terms, ensuring regulatory compliance.
• Evaluate claim details for completeness and resolve issues by collaborating with insurance providers, policyholders, and internal teams.
• Investigate claim discrepancies and denials, working closely with all parties to facilitate prompt and accurate resolutions.
• Monitor claim status and ensure timely follow-up on unpaid or pending claims.
• Maintain accurate and detailed records of claims processed, communications, and outcomes. <...