1. Technical and Field Service:

- Carry out installation, commissioning and warranty service activities;

- Perform field service machine repair, calibration and preventive maintenance;

- Responsible for service quality of installation, PM, troubleshooting, repair equipment in specified region in Vietnam, specially focus on hi-end products;

- Coaching, mentoring and support technical, product knowledge for service engineers in field;

- Standardize technical document for servicing equipment and others requirement for team objective achievement;

- Promote and apply Smart Service;

- Identifies trends and takes part in initiatives to improve things in and beyond own area (e.g., digitalization, new service model…);

- Provide weekly/monthly service report and action plan to line manager, reflecting the activities required in each account to achieve service objectives and maximize potential within the territory;

- Report to Line M...