KONE Middle East Turkey & Africa (KMTA) is expanding its direct presence in seven regions and is looking for a dynamic Service Engineer in Sharjah. The role involves planning, managing, and overseeing the contracted scope of work to ensure the safe, high‑quality, and efficient installation of KONE solutions in line with the agreed schedule and budget.

As a Service Engineer, you will be accountable for planning, managing, and controlling field service operations, ensuring compliance with service contract requirements, company policies, and KONE processes. You will be the first point of contact for all technical or operational issues raised by customers and responsible for the costs of maintenance field operations (callouts, service repairs, planned maintenance) and the revenues generated. A service mindset —focus on creating customer trust, value, and loyalty—is essential.

Responsibilities

• Accountable for customer satisfaction through quality...