Job Title:


SERVICE DISPATCHER I



Posting Start Date:


6/3/26



Job Description:



**POSITION PURPOSE**

**This position is located at our Headquarters building in Bismarck, ND and is not a remote position.**


This position will assist to ensure adequate, safe, and reliable service to the Cooperative’s members. The incumbent will take incoming customer calls and dispatch service orders during business and non-business hours for Basin Electric Power Cooperative (BEPC) and its member systems located across 13 states.


**ESSENTIAL DUTIES**

+ Answer telephone calls for BEPC and member systems primarily during non-business hours in an incoming call center environment. Accurately, courteously, and quickly handle calls on designated lines, updating records accurately and timely and communicating clearly with line crews, office personnel, and member services staff.
+ Coordinate notif...