Jade Global is looking for a Service Desk Analyst located in Mexico, Jalisco. This role involves managing escalated tickets, diagnosing technical issues, and providing excellent customer service to end users. The ideal candidate has 3 to 5 years of IT experience, a Bachelor's degree in computer sciences or engineering, and strong problem-solving skills. The position requires availability during MST hours from Saturday to Wednesday, with compensatory off provided for 24/7 support requirements. Interested candidates should apply promptly.
#J-18808-Ljbffr