TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together. What we are looking for Role: Service Desk QA Experience Range: 4 to 10 Years Walkin Location: Bengaluru Interview Date: 06th June 26 (09:00 AM to 12:00 PM) Interview Venue: TCS Think Campus B4, Electronic City Phase 2 , Bengaluru, Karnataka, Must Have: Strong analytical, communication, and presentation skills; precise written documentation Experience auditing ticket quality, call/chat/email interactions, and KB/article effectiveness Ability to identify/diagnose issues, categorize/record deviations, and advise on corrective actions Problem-solving with coaching mindset; collaborate with Lead for upskilling and productivity Time management; multi-tasking; work with minimum supervision and quick learning skills Interpersonal and negotiation skills for calibrationand stakeholder consensus Technical and syste...