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Service Desk Operator

NHS Professionals
Location 📍 Exeter, United Kingdom
Posted 📅 June 24, 2026
Work Type ⏰ Full-time

Position Overview

Job Role: IT Service Desk Operator – Level 1
Location: Gladstone House, RDE Heavitree, Gladstone Road, Exeter, EX1 2ED

Trust: Royal Devon University Healthcare NHS Foundation

Hours: 37.5 hours/week On-site role

Contract: 6 months (Possibility of being permanent)

Pay Rate: £13.60/hr + Holiday pay =>> £15.46/hr (Day)

* Saturday Rate: £18.36/hr + Holiday Pay =>> £20.87/hr

* Sunday Rate: £22.99/hr + Holiday Pay =>> £26.13/hr

* Bank Holiday Rate: £22.99/hr + Holiday Pay =>>£26.13/hr

Role Summary:

We’re hiring a Service Desk Operator for the IT team at Royal Devon University Healthcare NHS Foundation Trust. This 6-month role is ideal for someone with a recent IT qualification or experience. You’ll provide frontline IT support and handle switchboard duties, with independent work after a 1-month training period.

Key Responsibilities:

* Provide first-line IT support to NHS staff

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Job Details

Employment Type
Full-time
📊
Category
computer-and-mathematical
🏠
Work Arrangement
On-site
📍
Location
Exeter, United Kingdom