Role: Desktop Support Engineer A Desktop Support Engineer provides technical assistance and support to end-users, troubleshooting hardware and software issues, installing and configuring systems, and maintaining the smooth operation of desktop environments. Key Responsibilities: Hardware and Software Management: Install, configure, and upgrade PCs, laptops, and related equipment. Troubleshoot hardware and software issues. Install and configure operating systems and applications. Maintain and update computer inventory and equipment. Monitor the performance of a companys desktop infrastructure. Other Responsibilities: Provide instructions or directly set up desktop hardware. Assist with the installation of computer software and operating system updates. Record logs of rendered support. Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, and AV systems connections. Customise desktop applications as per user needs. Advise on software and hardware upgrades. Create technical r...