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Job Title - Service Desk Executive

Primary Skills - Servicedesk, ServiceNow ITSM

Experience - 5 to 8 yrs

Location - Chennai

Notice Period - Immediate to 30 days

Job Description -

Should be good with ServiceNow ticketing tool and should know preparing ticket reports

Strong understanding of ITIL Information Technology Infrastructure Library practices

Proficiency in diagnosing and resolving technical issues with hardware and software Must be well versed with troubleshooting Outlook issues and other MS Office related issues

Must be good with MS Excel and PowerPoint

Should know Intune Autopilot and Security Groups

Experience in managing and resolving incidents effectively

Ability to manage changes in the IT environment

Must h...