⏰ Full-time

Service Desk Engineer (Level 1)

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Proactive Appointments

                    Location
                    📍 guildford, United-Kingdom
                

                    Posted
                    📅 June 11, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

Job Description 

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Level 1 Service Desk Engineer 
Salary: £30,000 - £35,000 Home-based (UK) | Commutable to Godalming (GU7) & Heathrow Office attendance: 1 week per month (Surrey) Full-time | 37.5 hours per week | Rotating shifts (Mon-Fri) 
About the Role 
A growing IT managed services provider is seeking a Level 1 Service Desk Engineer to join its support team. This is a remote-first role working within a structured L0/L1/L2 support environment, acting as the first point of contact for end-user IT issues. 
You'll handle a wide range of technical queries, from everyday user support to more detailed troubleshooting, while gaining exposure to enterprise-level Microsoft technologies and cloud environments. 
The role is ideal for someone who is customer-focused, technically curious, and looking to build a long...
                

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Job Details

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Employment Type

Full-time

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