Position Overview
Service Desk Engineer L2 Interpath – Cape Town, South Africa Interpath is an international and fast‑growing advisory business with deep expertise across a broad range of specialisms, including deals, advisory and restructuring. We deliver tangible results for global businesses and stakeholders when complex problems arise and critical decisions need to be made. Our agile, independent, and conflict‑free approach, coupled with a passion for doing what’s right, sets us apart. As part of Interpath’s transition to an internally led IT support model, the Level 2 Service Desk Engineer will play a key role in resolving more complex technical issues, supporting Level 1 analysts, and contributing to the overall maturity of the Service Desk function. This role requires deeper technical capability, strong troubleshooting skills, and the ability to take ownership of escalated issues through to resolution. The successful candidate will also contribute to improving first‑call resolution rates by mento...