Hiring: Service Desk Analyst (L1 Desk) | MNC Client

Experience: 3–5 yrs

Notice Period: Immediate joiners only

Work Location: Chennai / Hyderabad – Onsite (5 days WFO)

Shift Timing: Night Shift (6:00 PM – 2:30 AM & 10:00 PM – 6:00 AM)

Budget: As per market standards

Interview Rounds: 2 levels (Virtual)

Mandatory Skills

— International Voice Call Experience

— ServiceNow (ticketing system)

— Troubleshooting (Windows, MS Office, email clients, printers, networking fundamentals)

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Subject line: Service Desk Analyst – L1 Desk