Position Overview
We are currently looking Service Design Lead for our UAE operations with the following terms & conditions.
Skills - Proven experience in service design journey mapping, service blueprinting, and experience strategy.
- Skilled in facilitation, co-creation, and stakeholder engagement.
- Expertise in Figma, Miro, Adobe Creative Suite, and prototyping tools.
- Strong understanding of service design systems and frameworks.
- Familiarity with Agile and cross‑functional service development.
- Experience conducting user research, service prototyping, and usability testing.
Experience - 48 years of experience in service design or related fields.
- Experience leading complex cross‑channel service projects from discovery to delivery.
- Bachelor’s degree in Design, Service Design, HCI, or a related field (Masters preferred).
- Prior experience working in multinational and dynamic orga...