Position Overview
Full Time Application Closes 31 Oct Taranaki - New Plymouth Customer Service Representative Service Advisor – New Plymouth
Tasman Toyota is seeking a motivated and customer-focused Service Advisor to join our team in New Plymouth.
As the key contact between our customers and the dealership, you will play a vital role in ensuring exceptional service experiences, smooth repair processes, and the promotion of the Toyota brand.
Key Responsibilities
Meet and greet customers at their vehicles Handle workshop enquiries and service bookings Write repair orders and follow Kodawari procedures Keep customers updated on vehicle progress Organise courtesy vehicles Estimate costs and timeframes for agreed work Gain authorisation for additional work Monitor and follow up on job progress to meet dead...